Issue#1335: Photoshop CC & Lightroom CC missing from taskbar and other problems after WIN 10 update

  • After a Windows 10 update, all my adobe products Photoshop Elements 11, LR 6.7.1,  PS CC & LR CC went wrong ( Not very technical but stay with me). PSE 11 won't now open (missing files), LR 6 won't now link with catalogue, PS CC and LR CC shortcuts in taskbar disappeared. The Cloud desktop app was cleared of my products. I have tried to uninstall both programs via programs & features but neither will do so. So I can't remove to then reinstall to get going again. All my collections in LR 6 are now missing and I am unable to reconnect with those files. Can anyone help? As I have said, Win 10 on ACER V3 64

    0 Answers

    Sorry, your answer is too short !

  • Issue#33557: Problems with Lightroom CC (and Photoshop CC) since last Windows 10 Update

    Problem starting Lightroom CC and Photoshop CC since the last Windows update (yesterday). They both ask to be shutdown before I can even get started. No error code given in Lightroom, just that it needs to be closed. Photoshop gives me an error of "problem with generator"...  I've reinstalled Lightroom with no luck. Haven't tried Photoshop yet but assume it will not fix it.  Have never had issues with either until this last update of Windows... Anyone have any suggestions and/or experiencing similar problems?  Thanks,Steven

  • Issue#1145820: Problems downloading update Adobe Photoshop Lightroom 5.7.1

    I try do download the update: Adobe Photoshop Lightroom 5.7.1 for Mac on: Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.7.1 : Thank You but I get server not available as a response. What to do. I have 5.7 as my latest version, but are unable to access RAW-files in SONYs ARW-format with that version.

  • Issue#55144: Update Photoshop and Lightroom through Creative Cloud

    I try to update Photoshop and Lightroom through Creative Cloud but responding after some second "no access to Adobe Server - please control your Firewall and try agian" Tried several times in the last 24 hours and I've controlled Firewall (not activated) Any solutions?

  • Issue#68346: Problems with access to Photoshop and Lightroom

    It's a week that I can not work because Photoshop replies with the "Renew subscription" message, there is someone who can help me solve this problem? I do not know where to turn!

  • Issue#181048: Lightroom - I can not export och print out pictures from Photoshop after the latest update. Im using

    I can not export och print out pictures from Photoshop after the latest update. Im using a iMac whit the latest update for iOS x. I have been sitting whit the suporter chatt for totally 4 hours and the can't solve the problem either, any good ideas?

  • Issue#244287: Notebook - x205ta issue with phantom apps (possibly related to Win update?)

    When I bought my x205ta in Dec. 2014 it had the Asus version of windows 8.1 installed on it. To get rid of bloat I installed a legal/legit fresh install of windows 8.1 and later upgraded to windows 10. Having been on windows 10 for about 6 months now it has been great, until recently. I logged in one day and went to uninstall a program and noticed my programs list in the add/remove programs was huge. Previously it had maybe a dozen items but now has nearly 3 dozen items which are mainly... x205ta issue with phantom apps (possibly related to Win update?)

  • Issue#303836: Lightroom - I still have the permission issue after update latest version of LR

    I still have the permission issue after update latest version of LR even I already done what you suggest in other discussion.

  • Issue#312447: Lightroom - more on permissions issue with 2015.5 update

    Is this permissions issues something that is occurring on all machines? Or on only a few?  Is there a fix coming in another update soon?  I teach in a college photo program and we have about 25 Macs running Lightroom and Photoshop, and I want to avoid downtime while we change permissions for student, teacher and admin users on all the machines.. Thanks

  • Issue#352608: HELP -- Lightroom installation/update failed, Error 16; Bridge & Photoshop also screwed

    After attempting to install the latest update for Lightroom CC, I got an Error 16 message,  It told me to uninstall the application and reinstall it and if the problem persisted to contact support with this error code. I did the uninstall/reinstall thing twice.  I now have a completely non-functional program and a lot of work to do. The update for Photoshop did the same thing.  Bridge opened but quit "unexpectedly" repeatedly. Any help would be appreciated. Message was edited by: Rebecca Grambo to include Bridge and Photoshop info.

  • Issue#382439: I have Photoshop Elements 7 I have lightroom 5 downloaded online on my desktop. How do I update and

    I have Photoshop Elements 7 i want to update it and also move it to my laptop.  If I buy the update do I just download the new update to my laptop or should I buy the cd version so I can upload it to my laptop?  I have lightroom 5 that I also want to put on my laptop that I downloaded online.  I no longer have the original e-mails when I bought it.  Can I still upload Lightroom to my laptop without purchasing it again?

  • Issue#413247: Lenovo - Lenovo G50-45 problems with network after windows 10 win update 1511

    Bought a Lenovo G50-45 laptop a little over a month ago.  Finally set up laptop last week and having problems after the windows update for 1511.  With Ethernet or wireless network adapter I cannot connect to anything on my home network / internet.  Everything working fine with networking wise prior windows update 1511.   What I have done in terms of problem determination:1) Device manager doesn't show any exclaimation points or errors.  no issues under network adapter (realtek or the wireless)2) I can ping any valid address but when I enter the address or url on browser (Edge / Chrome), I can't connect.3) Following error/help on the url connections, it says there may be missing network protocols.. and offer to to fix.. responses says it is fixed..  reboot and retry browser with url.. and get same message saying missing network protocols.4) Revert back to 'factory restore' (prior to win update 1511) and networking working again.  This p

  • Issue#452231: Adobe - error message when I try to update my photoshop CS5 and lightroom files.

    I am getting the following error message when I try to update my photoshop CS5 and lightroom files.  "There was an error downloading this update. Please quit and try again later." I have tried and still no luck.  Can anyone help.

  • Issue#454687: Lightroom - LR6 / win: Missing previews after copy of settings (ctrl+shift+v)

    Hi @all! After a long shoot I try to copy a lot of settings using ctrl+shift+c and paste them to a lot of other images using ctrl+shift+v... If I go through all images in one folder after completion I realize that it takes A LOT of time to show the edited images... I guess that the previews were not created and need to be calculated if I view the images in full screen...  Performance issues of the system are not likeliy due to an actual core i7, fast graphics card, 16 gb ram and all images and the catalog lying on (two different internal) ssds... Is there perhaps a way to either  1) turn on a hidden feature that my previews (1:1 in best case) are kept up to date or2) to find all images with missing (or outdated) previews so I can turn on preview generation by hand after editing all images in a folder..? Any help relly appreciated caus that's really annoying due to a very fast equipment and optimized workflow...  The worst solution would be to recreate EVER

  • Issue#456895: An update on the Missing Characters issue

    Agents, Some of you reported that their characters went missing after Update 1.1. Our team has identified and fixed the source of this issue to ensure that your characters could be correctly restored. The issue was caused by a malfunctioning server that couldnÂ’t synchronize character data correctly and corrupted them instead. The game client was unable to read this corrupted data, and simply assumed that the character didnÂ’t exist. Once this has been identified, we were able to restore the server to its normal functions, thus ensuring that the issue will no longer occur for other players. For those who experienced the issue: your character is not gone. We are currently working on a fix that should make it available shortly. Implementing this fix will require a server downtime, and we will let you know when we are ready to perform it. Please note however that in order to make your character available, we will need to restore the latest uncorrupted save of your entire account, which

  • Issue#457122: Adobe - update 6.5 problems [Lightroom on a Mac]

    I was trying to install Adobe Lightroom 6 as an upgrade. It worked fine, but asked to update to Adobe lightroom 6.5. Once it installed it locked up and it asking about resetting permissions, etc. and having me bounce back and forth between Adobe and Apple online support, which is lacking in useful info. I'm using a Macbook Pro running the latest OS. What other info does support need in terms of , order number, etc.? [Title edited for clarity... Mod]

  • Issue#466730: why wont lightroom or photoshop update on creative cloud

    why wont lightroom or photoshop update on creative cloud

  • Issue#470691: Errors after downloading Lightroom and Photoshop on brand new win 10 computer... Tried the help and


  • Issue#508689: Photoshop Elements 13.0 update issue

    This program has been installed and was not allowing me to update. It kept prompting me to update every 1-2 minutes. So I re-installed the program and the same thing is happening. I can't do the editing I want as the prompts to update happen too frequently. How can I get this replaced? This software appears to be defective.

  • Issue#549749: Hardware - Win 10 page file location? (Photoshop/Lightroom scratch discs)

    Win 10 with 8gb ram. I have a small 64gb ssd boot drive and second hdd for storage. Is it better to leave the page file on the ssd or place it on the hdd? Should I let Windows manage it or set a fixed size? Also if I place page file on hdd should I leave Photoshop scratch disc on ssd?

  • Issue#558180: HP - pavilion x360 shut down issue since win 10 update

    Hi,  bit help needed please,  since updated my laptop to windows 10 it just will not shut down, i have tried all the usual power options etc but if I am on it longer than half an hour and shut down, the screen goes off but nothing else, power button still lit up and discs whirring, i always have to shut down by holding the power button in for several seconds.I have searched the forums and seen downloads for EMEI driver, but not sure if this is the same driver for all laptops, or if this will actually fix the problem and not cause any other problems.Any help would be appreciated as I am getting nowhere with HP, Thanks

  • Issue#655230: Acer - V3-772G - Qualcomm Bluetooth Atheros Driver went missing/non compatible after win 10 update.

    Qualcomm Bluetooth Atheros Driver went missing after win 10 update. Bluetooth devices cannot connect. Unable to find win 10 driver, is there an updated version available? Where to search for? Or is it better to roll back to win 8.1 :-(

  • Issue#687676: Playstation - Live update .017 problems, loadouts missing

    After updating to .017 I lost all my custom loadouts as well as everything I've unlocked except the characters and their vanity items. Restarted PS4 several times but it's still the same. Game thinks I haven't played a single match, had to do the tutorial again. Anyone else with the same problem? I want to play with my unlocked weapons, but now I've to play warm up matches with standard loadouts. Hope this get fixed asap. tl;dr- trial reset- custom loadouts reset- everything unlocked in loadouts reset

  • Issue#726343: Lightroom 6.0 (win) won't update

    Hi,I have bought and installed Lightroom 6 (not the CC version). Lightroom is running as intended but will not update.When I click help->updates the title bar flashes once and thats it. I also tried to install as suggestet in Keeping Lightroom Up-to-DateHowever the installer won't open any window and does not update lightroom. I am running the 64bit version of windows 10.Any help would be appreciated

  • Issue#764988: Lightroom CC and Photoshop CC interface problems

    I have downloaded trial versions of Lightroom CC and Photoshop CC (5 days left!). I've deactivated the CS6 and LR4 I have already installed on my Mac. When I try to Edit in Photoshop CC from Lightroom CC it does not work. After a very long while (several minutes) I get either a format error message or a "failed to open photoshop cc" message. I've checked preferences from many users' blogs and from Adobe tutorials. It always worked with CS6 and LR4. Both Photoshop CC and LR CC work as separate applications. Can anyone help please?

  • Issue#803505: Lightroom - LR CC 2015.6 latest update problems

    I'm have a great system so I know it is not my hardware. The latest LR update is terrible.  Arrowing back and forth through freezes and resets every 2 or 3 photos and it has doubled my time to get through and edit a shoot.  I have never had many problems of past lightroom incarnations but this latest one is really giving me a rash.

  • Issue#816032: After Effects - NikPro problems with new Photoshop update

    I have installed the new updates today and reinstalled my plug-ins as they had disappeared during installation. However there are several issues that were not there before. In Colour Effects Pro 4 the ability to use the brush to apply the filter as a layer is inhibited as a dialogue box "You are in selective editing mode, press apply or discard to return to normal functionality" appears, if you click OK it closes and then reopens repeatedly. This happens when using all the filters, I have unistalled and reinstalled NikPro and it continues to happen.Anyone else having the same problem?

  • Issue#846410: Adobe - Photoshop update issue

    Upon updating photoshop today via creative cloud app a whole bunch of previously installed actions and styles, separate and in folders, have been placed all over the desktop on my macbook pro.  Seems odd that this happened.  Any idea why?

  • Issue#887816: Photoshop Elements 10 problems after Mac update to OS X El Capitan

    Since updating my mac to OS X El Capitan, I have experienced lots of problems with PSE 10 including reduced program screen resolution, frequent crashing, and long load times. Is there a way to update my version of PSE without being charged or are there any bug fixes to help it work better on the new version of mac?

  • Issue#894524: After Effects - Photoshop CC 2015.5 // Interface issue after update

    Hi,I made yesterday the update to PS CC 2015.5. When i launch it, the interface has some weird organization (see screenshots).It looks like it has been automatically zoomed in a few times, and i do not know where to go to correct that.  Could you help me fix it ? Thanks