Issue#263149: PS4 Still unable to log in - DELTA 20010186

  • This is a proxy for a friend stationed in Okinawa.
    He has never had issues with other games. Since the launch of "The Division" he hasn't been able to log on. He constantly gets Delta 20010186 error codes.

    Error: Delta 20010186
    Router: Netgear WNDR3400
    ISP: Mediatti (http://www.mbcokinawa.net/)

    Things we have tried:
    .............................
    -Restore licenses and reboot ps4
    -Forward TCP ports 27015, 51000, 55000 to 55999, 56000 to 56999 and UDP 33000 to 33499
    -Plug directly into the cable modem These all still resulted in Deltas.
    .............................
    I asked him to call his ISP to see if they were blocking any ports. The answer was, "No."
    .............................
    He took his ps4 over to his buddies house with a different ISP. He received a Delta. His buddy turned off the firewall and he consistently received Romeos after.
    .............................
    I have tried to make sure his Uplay account is linked properly. He tried to reset his uplay password. The password reset email resulted in a blank page. I had him forward it to me, and I successfully reset his password and he was able to log in. He didn't have his PSN account linked and he now has it. Still Delta errors on his home internet connection.
    Does anybody have any suggestions or things that worked for them?

    For Ubi:
    Where is a definition of what your error code categories mean? Why can't we find how to at least know the ballpark of the nature of errors? Why aren't you doing more to communicate this stuff?

    0 Answers

    Sorry, your answer is too short !

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    Good morning everyone, So i picked up the game yesterday (ps4) and of course just like the Beta i can not connect to the servers at all this is day 2 every time i connect i get Delta error 20010186 keep in mind that i have done everything on my end port forwarding dns flush and there are no firewalls blocking the game from connecting and i also tried to disable and enable the UPNP with no luck I'm super excited to play the game and having dropped 60$ i would love to actually get a chance please if anyone has any more information on this problem help! I use a wireless connection Asus RT-N66R my provider is Xfinity United States

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